Procurement, Contract & Supply Chain Management

Venue: Dubai, UAE

The Fee Covers: Training, Training Materials, Certificates, Accommodation Lunch and refreshments

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Objectives:

This course explores the process of identifying, selection and negotiating with the suppliers that will help your organization to be successful.  No organization can be successful without appointing the best suppliers, and ensuring that contractual agreements maximize value for money. By applying the right processes for selecting suppliers, costs will be controlled, quality will improve and organizational efficiency will increase.

Suppliers will seek to optimize their return and need to be engaged in a way that ensures an appropriate relationship for the short and long term. Having the right knowledge and skills in tendering, procurement and negotiation is essential for any organization to be successful, and requires appropriate planning and preparation rather than luck and optimism.

This course will feature:

• Selecting the right procurement strategy
• Developing tenders, producing tender evaluation criteria and bids evaluation procedures
• Analyzing competitive bidding processes
• Practicing negotiation skills
• Administration of the procurement and tender process

Objectives

• Discuss elements of a good procurement process
• Develop methods of contractor performance measurement
• Learn methods of tender evaluation
• Review contract strategies
• Improve procurement and negotiation skills

Outline:

How Tendering and Procurement Aligns with the Organisation Strategy

• Influence of the external environment
• Adapting to new business models
• Critical supply strategies
• Transforming the Supplier relationship
• A Systemized Procurement cycle (Starting from planning to delivering a contract)

The Tendering Process

• Elements of a good procurement process
• Selecting the right contracting strategy
•  
• Developing tender evaluation criteria for Goods, Works & Services procurements
• Bids evaluation procedures (Goods, Works and Consulting Services)
• Negotiating with short-listed suppliers
• How can we be sure we are obtaining a good price?
• Evaluation procedures of financial bid and cost analysis
• Case studies

Advanced Procurement Skills

• Transforming the supplier relationship
• Defining the organization’s mission in supplier relationships
• How to be a good customer
• Differentiating between SRM and collaboration
• Optimizing the supply base

The Negotiation Process

• Avoiding confrontational negotiations
• Communication techniques
• New techniques in influencing
• Understanding the other negotiator’s power
• Negotiating pressure points and countermeasures

Implementing Improvements in the Organisation

• Attract and retain procurement management talent
• Producing a realistic personal action plan for improvement
• Business continuity and contingency planning for procurement
• What is Activity-Based Costing
• Ways that procurement can improve finances

The Contract:

• What constitutes a Contract
• Relationship Contracting & Forms of Contract
• The main players involved in a Contract and their roles
• Key terms in a Contract & a brief tour of a Contract and its clauses
• Obligations and liabilities
• Typical areas of disputes in Contracts
• Breach of Contract
• Liquidated damages
• Variations
• Programming / Extension of Time & Delays
• Risk Management requirements (Quality Assurance, Safety, Environment, Human Resources
• Monitoring of progress
• Arbitration / Mediation / Dispute Resolution (including case studies)

Contract Administration & Procedures

• Administration Skills
• Identification & management of risks & opportunities
• Indemnity / Insurance requirements
• Securities / Performance Guarantees
• Document Control
• Authorization Levels
• Directions of the Superintendent / Company Representative
• Tracking Costs & status of Claims for Variation
• Process of review & evaluation

Programming and Progress Monitoring

• Work Schedules
• Site Meetings

Extension of Time and

• Claims for Extension of Time
• Process for review & evaluation inconsideration of the Project Work Schedule

Key Performance  Indicators

• What Key Performance Indicators are
• How KPIs are developed & managed to ensure optimum Contract performance

Contract Reporting

• Tracking & reporting status of Variations
• Tracking & reporting potential liability resulting from claims for Variation
• Tracking status of extension of time & potential costs.
• Evaluating & projecting changes to Project Work Schedule & Completion Date

Health, Safety, Quality Assurance &

Environment

• Health & Safety Plan
• Quality Assurance Plan
• Induction requirements & training

Contract Close Out:

• The Defects Liability Period
• Practical Completion
• Final Completion
• Final Releases

Why Supply Chain Management?

• Customer Satisfaction
• Improving Performance
• Lowering Costs
• Product Development
• Case Study

Key Terms I

• Upstream & Downstream
•  Raw Material
•  Forecasting
• Carrying Cost
• Case Study

: Key Terms II

• Inventory
•  Order Generation
• Order Taking
•  Order Fulfillment
• Returns Management
• Case Study

Three Levels of Supply Chain Management

• Strategic Level
• Tactical Level
• Operational Level
• Bullwhip Effect
• Case Study

Five Stages of Supply Chain Management

• Plan
• Source
• Make
• Deliver
• Return
• Case Study

The Flows of Supply Chain Management

• The Product Flow
• The Information Flow
• The Finances Flow
• Data Warehouses
• Case Study

Inventory Management

• Levels of Inventory
• Just-In-Time Inventory
• Keeping Accurate Records
• Inventory Calculator
• Case Study

Lesson 9: Supply Chain Groups

• The Suppliers
• The Producers
• The Customers
• The Customer's Customers
• Case Study

Tracking and Monitoring

• Dashboard
• RFID's Alert Generation
• Stock Keeping Unit (SKU)
• Case Study

Supply Chain Event Management

• Inventory Alerts
• Supplier Alerts
• Bottlenecking
• Being Proactive
• Case Study